Most people will not need a replacement aerial to continue to receive TV after the digital TV switchover.
If you get a good TV picture now, your aerial should still give a good picture after the switchover. If you get a poor picture at the moment, you may need a new aerial or satellite dish.
The Switchover Help Scheme offer includes a new aerial or satellite dish, if needed, supplied and fitted at the property at no additional cost.
For people who own their homes, this process is easy.
However, if the eligible person rents their home, the Help Scheme can only install the new aerial or satellite dish where the eligible person can show that they have got, or have made all reasonable attempts to get, the landlord’s permission to any works.
As evidence for this, the Help Scheme needs confirmation in writing from the eligible person or the landlord that they have got or have made all reasonable attempts to get the landlord’s consent to the installation of a new aerial or satellite dish.
If a landlord has eligible tenants and they are responsible for the aerial, the
Help Scheme is happy to receive a general letter from the landlord or organisation confirming this and giving permission for the installation.
The Help Scheme has created a letter that landlords can use.
Download the letter here: Help Scheme landlord letter.doc (12kb)
It should be sent to:
Switchover Help Scheme
(No stamp is needed)
Providing a letter to cover their entire property portfolio should limit the number of individual requests a landlord could receive from Help Scheme customers for permission to install a new aerial or satellite dish.
The Help Scheme will not install an aerial or satellite dish where a landlord withholds their permission. However, if the tenant is responsible for the aerial, and can confirm that they have tried to obtain their landlord’s approval but with no success, the Help Scheme will proceed with an installation to ensure that the eligible person can get digital TV after switchover.
Please note that the Help Scheme cannot upgrade or supply communal aerials or satellite dishes.